#consultingmadepersonal

We didn't invent consulting;
we just made it personal.

Services2019-03-06T20:09:45+00:00

Our Services

At True North Consulting Group, we don’t try to fit every project through the same process. Some projects, such as new construction or renovations, require technology to align to each process. Others require a more customized, nimble approach based on current needs, challenges and funding constraints. Regardless of what you are trying to accomplish, we will develop a personalized approach to meet your goals.

Assessments

Technology Planning

Systems Bidding

Systems Design

Contract Administration

E-Rate Consulting

Professional Development

Bond Management

Personalized Consulting

Assessments

Whether developing funding requirements as a part of a community effort or by simply measuring organizational risks, True North Consulting Group offers personalized assessment services to capture a snapshot in time of your organization’s strengths, areas of focus and stakeholder voices. Having an independent analysis of your organization’s systems, processes, staffing levels and annual budget is a powerful tool for benchmarking and effective strategic planning.

  • Cybersecurity Assessments
  • Risk & Vulnerability Assessments
  • Instructional Technology Assessments
  • Staffing & Funding Assessments
  • Bond Programming and Planning
  • Comprehensive Technology Assessments

Technology Planning

We help you develop a technology plan along with detailed budgets, paired with all possible funding sources to ensure a roadmap aligned with the organization’s goals. Consulting is about clear results. Through our strategic planning process for technology, we are able to distinctly define your goals, craft technology programming and plans to achieve those objectives and ultimately, help you see results. In a world of constant change, having a consistent and long range plan for growth keeps you on the path to success.

  • Emergency Operations Planning
  • Budgeting and Planning for Project and Initiatives
  • Staffing, Funding & Governance Planning
  • Technology and Security Master Planning
  • Visioning Workshops

Systems Design

Following an initial assessment, our team works to develop detailed design parameters and systems specifications to be issued in contract and procurement documents. Early in the process, the schematic design helps deliver an easy-to-understand narrative of the system requirements. The level of detail in our narratives, drawings and system requirements ensure that you get a solution pairing with your needs and budget.

  • Schematic Design
  • Design Development
  • Construction Documents
  • Request for Proposals/Competitive Sealed Proposals

Systems Bidding

A good Request for Proposal (RFP) should clearly outline the technical requirements, vendor and owner expectations, and comply with all procurement policies and laws. With pre-bid meetings, walk throughs, submitted questions, written addenda, proposal analysis and evaluations and formal recommendations, this process can be very time-consuming! We work alongside your technology and purchasing teams to manage all of these elements for you, while providing a buffer between your organization and the reseller community.

  • Pre-proposal Meetings
  • Proposal Evaluation and Recommendations
  • Vendor Presentations and Negotiations
  • Contract Development and Execution

Contract Administration

It can be tough juggling new project deployments with day-to-day operational requirements. With contractors selected, we review and approve documents, provide project management and oversee all work of the vendors, ensuring that all specifications and requirements are met. Our team understands the essential role project management plays in the service delivery process. From the creation of a contract to final acceptance, True North project managers ensure quality execution throughout all facets of your project. True North project managers can see the project through to completion, from the origination of a contract to final acceptance. We organize and facilitate contractor meetings, observe work in progress, conduct final inspections and review as-built documentation and test results.

  • Submittal Reviews
  • Project & Contract Management
  • On-site Inspection & Field Reports
  • Vendor Payment Applications Management
  • Project Close-out Review

Commissioning / Optimization

Project commissioning is the process of assuring that all systems and components of a solution are designed, installed, tested, operated, and maintained according to the operational requirements of the owner or final client. Before the project is deemed complete, True North can provide services that verify the system functions properly and was properly configured and implemented to meet expectations. Clients rest assured that any necessary adjustments are made during the commissioning/optimization phase and avoid unexpected discoveries after the system goes live.

  • Technology, Audio Visual, Security Commissioning
  • Wireless Pre and Post Installation Site Surveys
  • Configuration Review and Testing
  • Validation for Industry Best Practices

E-Rate Consulting

True North is a registered USAC E-Rate consulting firm (Registration Number: 16079632). Our E-Rate experienced staff has driven client success since 1998. As a technology consulting firm that is well-versed in E-Rate forms and processes, we are able to offer a complete lifecycle of services to our clients, including needs assessments, RFP development, forms submissions, vendor evaluations, project management and even PIA review/audit assistance. Whether providing a turnkey E-Rate process, supplementing your staff or partnering with another E-Rate consulting firm, True North can offer just the services that you are needing to fill.

  • E-Rate Forms Review and Submission
  • Eligible Services Validation
  • Planning and Budgeting
  • Design and Bidding
  • Project Management
  • Contract Administration
  • PIA Review and Audit Assistance

Professional Development/Training

At True North, we believe that training and professional development helps drive technology adoption. We take a more comprehensive approach to professional development that extends far beyond training on technology systems and software. We can develop a customized curriculum for your practitioners and leaders that provides modeling, coaching and mentoring for hardware and software tools and best practices. True North offers live, instructor-led training conducted onsite or in a virtual classroom environment. Over the past 20 years, we’ve helped hundreds of organizations with their technology training needs whether that means standardized courses or fully customized training programs, user manuals, reference materials and follow-up tools.

  • Active Shooter Training
  • Emergency Preparedness
  • Job-embedded Professional Development
  • Administration and Leader Coaching and Mentoring
  • Professional Learning Community Training

Bond Management

Bond programs can introduce many challenges for organizations as technology projects and phases reach across construction and renovation projects and owner-directed projects, including systems governed by departments other than technology, and may span over several years. Having a single firm that can represent you in all of these areas and offer consistency and expertise helps reduce the costs and complexities of trying to do too much in-house or having to work with different firms for each phase. Our breadth of expertise allows our consulting teams to take into account your specific technology needs, goals and objectives to aid in developing a technology budget, participate and present at bond committee meetings, review RFPs and specifications, evaluate vendors and manufacturers and oversee project management. We become an extension of your team by supplementing your staff enabling them to continue to focus on daily operations.

  • Assessments and Master Planning
  • Stakeholder Voices Through Surveys, Focus Groups and Interviews
  • Planning and Budgeting
  • Design and Bidding
  • Project Management & Owner Representation

Personalized Consulting

True North understands that each organization is unique in the systems, processes, standards and culture that blend together to create your organizational climate. Knowing this, True North aligns our services to the needs and strengths of your organization, demonstrating what we mean when we say #ConsultingMadePersonal. Our services are not limited by what we can dream up, but rather, by what is needed to ensure your success. We work hard to tailor our services to your specific needs today, understanding that this too will change tomorrow. This strategy is why so many of our clients have over 20 years of history with True North Consulting Group.